Shipping and Returns

Shipping

Due to our commitment to sustainability, all of our products and produced to order. Our entire business model of "make-to-order" is built on having minimal inventory and zero waste production. Which means that your items are made just for you.

The production time is different for each products. So please refer to the product description for more info.

Once your order ships, the timeframe will vary so will the carrier we use depending on your location.

You will be provided with a tracking number for your order as soon as it ships. In most cases, your items will be delivered within 6 to 9 business days after being dispatched.

We know this isn't amazon speed, but the reason behind it is worth it. Thank you for supporting ourcommitment to sustainability.

Returns

We stand by ALL of our products , from all of our suppliers.

For that reason, we offer a money back guarantee for ANY items purchased on our store that has a quality defect.

Refunds not applicable on items that arrive undamaged. If your item is damaged, we will offer a replacement or a refund.

REFUNDS AND EXCHANGES PROCESS:

  • You must contact us within 14 days of receipt of the item.
  • Send us photos of the item that clearly show the defect.
  • In order to start a replacement or refund please contact us
  • Your refund will be returned to you in the original payment form.